Information for customers who placed orders recently.

A part of orders was shipped. Some customers got tracking numbers, however those tracking numbers say now that package returned back to the origin location. We contacted postal office and asked, what is going on. It turned out that they accepted packages from us, but later in sorting center before even packages left the origin country postal service returned packages back. They are not allowed sending parcels due to isolation and quarantine.

Most orders shipped on  roughly 8th-16th of March suffered from this. We could not know this happens. We have to wait until shipping is possible again. There is nothing we can do now. We make all right once shipping is possible.

Those who did not get tracking numbers at all, sorry, we also were not able shipping your orders due to the same reason.

p.s. It is only about orders from international warehouse 1.

US domestic if functioning as usually so far.